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COVID-19 Office Update and Temporary Office Hours

Dear practice members,

We are happy to announce that effective Tuesday, May 19th, 2020, we are transitioning from urgent care to regular care and back to our regular operating hours over the following weeks. 

We are beyond excited by this and look forward to welcoming you and your family back into our office for care.

Our current office hours are:
Monday, Wednesday, Friday from 9:00 am – 5:00 pm
Tuesday & Thursday from 9:30 am – 5:30 pm
(closed 12:30 pm – 1 pm for lunch)


The health and safety of our practice members, staff, and community is our highest priority. We want to assure you that we are following the guidance, expectations, and direction provided by the PHO, BCCDC, WorkSafeBC, and the British Columbia College of Chiropractors.

Here are some of the safety measures we have implemented to keep our chiropractors, practice members, and our staff safe from COVID-19:

  1. We have implemented strict cleaning protocols. The front desk, treatment areas, and any other area that has been touched will continue to be sanitized between each patient and we ask that patients follow hand hygiene protocols posted when entering and exiting the clinic. Hand sanitizer will be available at all times.
  2. Your Chiropractor and office staff will be wearing appropriate Personal Protective Equipment (PPE) as per our regulatory bodies’ requirements.
  3. All practice members are required to wear a mask upon entering the office for their appointment. If a practice member does not have a mask, we have them available for a $2.00 donation to the Sources White Rock/South Surrey Food Bank. We will be unable to see a practice member if this requirement is not met.
  4. Safe physical distancing protocols have been put into place in the office. We will have social distancing floor decals and plexiglass installed at the front desk early next week to encourage a safe distance between our staff and practice members.
  5. Our reception area and our washroom are temporarily closed. We ask that practice members arrive as close to their scheduled appointment time as possible. If a treatment room is not yet ready, you will be asked to wait outside the front doors until the treatment room is ready.
  6. We ask that practice members do not bring family members or other visitors with them to avoid a high number of people in the clinic at a time, unless the patient is under the age of 16 and requires a guardian present OR patients with mobility/other restrictions that require assistance.
  7. Practice members will be required to answer screening questions over the phone while scheduling an appointment.  In addition, a COVID-19 screening form is required to be signed prior to your appointment.
  8. If a practice member is experiencing flu-like symptoms, has been out of the country, or has been in contact with someone who has been diagnosed with COVID-19, we ask that they self-isolate for 14 days before contacting us to book an appointment.
  9. If at any time during your visit with us you feel uncomfortable or unsafe, PLEASE communicate that to one of the team members or the doctor and we will do everything in our power to resolve it and help you feel safe or reschedule your appointment.

You and your family’s health are our primary concern. A properly functioning spine and nerve system is key to regaining and maintaining good health and we are more committed than ever to provide this health enhancing care once again to you and your family.


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Appointment Scheduling

We understand that many of you would like to schedule an appointment as soon as possible.  We ask for everyone’s patience as we navigate through this next phase.

Our appointment booking system has undergone some transformation in order to keep you safe. We are spacing out appointments to allow us time to thoroughly clean in between each appointment and to minimize the number of patients in the office at one time so we can safely maintain physical distance protocols.  Due to this, there are fewer appointment times available and there may be a longer wait to see the Chiropractor.

Please be assured that we are doing everything we can to get our practice members back into the office in a timely manner.


Please call the office to schedule your next appointment. We look forward to seeing you soon!

Dr. Kim & Dr. Pierre DesLauriers